Confidentiality: What is discussed in session is private and confidential (with limited exceptions) and permission will be sought before speaking to third parties. The exceptions to confidentiality include: (1) if there is a serious and immediate risk of harm to yourself or others; (2) if a court of law were to subpoena documentation; or (3) if you intend to claim rebates from Medicare or another organisation (such as WorkCover) then your psychologist must provide progress reports to your referring doctor or the WorkCover insurance agency.
Your case may also be discussed within clinical supervision, to ensure you receive the highest standard of care. All supervisors are held to the highest possible standards in privacy and confidentiality, as expected by the Australian Health Practitioner Regulation Agency.
Privacy Policy: Foresight needs to collect personal information about you for the primary purpose of providing a quality service to you, to thoroughly assess, diagnose, and provide therapy. This information will also be used for: (1) The administrative purpose of running the practice; (2) Billing either directly or through an insurer or compensation agency; (3) Use within the practice if handing over your case to another Foresight practitioner for ongoing care; (4) Disclosure of information to your other health professionals (with your permission or in line with our confidentiality policy) to provide the best possible care for you.
Your information at Foresight is stored securely and only practice staff have access to it. Foresight takes all reasonable steps to ensure that information collected about you is accurate, complete, and up-to-date. You also have the right to access your personal information held by Foresight. If this is needed at any time, discuss this with your therapist and send a written request letter addressed to your therapist at Foresight Psychology, Suite 2.12, 22-36 Mountain Street, Ultimo, NSW, 2007.
Foresight stores your personal information through a practice management software system. This system uses 256bit SSL encryption for all authentication and transmission of sensitive data. The content of all client files and file names are encrypted. There is no clear text data that links files to a particular client. Security systems monitor and identify any patterns that indicate possible security threats, and suspicious or unusual activity is immediately review by the specialised technical team.
If you are concerned, have questions, or have grounds to suspect a breach has occurred with your private information, please call us immediately (02 8380 8855). If you or your therapist suspects an information breach, your therapist will carry out a thorough investigation (with specialised help if needed) to determine if a breach has occurred, and if is has, will take immediate steps to rectify this, contain the breach, notify you, and notify the Office of the Australian Information Commissioner (OAIC), who will offer investigation, regulatory action, guidance, and information in such an occurrence.
